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Cancelling a greeting card/postcard

Cancelling a greeting card/postcard.

If you wish to cancel a card/postcard you will need to do so no less than 7 days prior to the desired delivery date.

To cancel the card:

  • Log in and click "History," located on the left side of the page.
  • Select "Pending Messages."
  • On the page that follows you will be able to locate you message in queue. If the delivery date is more than 7 days away you can select the message. This will open a preview of the card.
  • Below the preview, you will be able to cancel the message, change the delivery date, or remove recipients for the message.
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