Help Center Main | How to Articles | How to Videos | Submit a Request

Follow

Cancelling a greeting card/postcard

Cancelling a greeting card/postcard.

If you wish to cancel a card/postcard you will need to do so no less than 7 days prior to the desired delivery date.

To cancel the card:

  • Log in and click "History," located on the left side of the page.
  • Select "Pending Messages."
  • On the page that follows you will be able to locate you message in queue. If the delivery date is more than 7 days away you can select the message. This will open a preview of the card.
  • Below the preview, you will be able to cancel the message, change the delivery date, or remove recipients for the message.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request